Refund policy

 

 

1. General Information

 


At R.M.R Pro Services & Solutions (rammarrr.com), we provide:

 

  • Consulting services

  • Administration services

  • Marketing services

  • Digital products (e-books, templates, courses, guides)

 


We do not sell or ship physical goods.

 

 

 

2. Services & Appointments

 


 

Booking & Payments

 


A deposit or full payment may be required to confirm a booking.

This secures your time slot and covers preparation and allocation of resources.


No service is considered confirmed until payment is received.

 

 

 

Refund Policy (Services)

 


All payments are non-refundable.


This includes:

 

  • deposits

  • partial payments

  • full payments

 


Once a booking is confirmed, the time and resources are reserved and cannot be reallocated.

 

 

 

Rescheduling

 


You may request to reschedule your appointment up to 48 hours before the scheduled time.


Requests made less than 48 hours before:

 

  • may be refused

  • or treated as a cancellation

 

 

 

 

Cancellations & No-Shows

 


If you:

 

  • cancel less than 48 hours before the appointment, or

  • fail to attend (no-show)

 


→ the full payment or deposit is forfeited

 

 

 

Service Nature Disclaimer

 


Services provided are based on guidance, coordination, and support.


Results may vary depending on:

 

  • client cooperation

  • third-party involvement

  • external conditions

 


No guaranteed outcomes are promised unless explicitly agreed in writing.

 

 

 

3. Digital Products

 


 

Delivery

 


All digital products are delivered instantly after purchase via:

 

  • download link

  • or access platform

 

 

 

 

Refund Policy (Digital Products)

 


All digital products are non-refundable.


By purchasing a digital product, you explicitly agree that:

 

  • the content is delivered immediately

  • your right of withdrawal is waived

 


This is in accordance with EU Directive 2011/83/EU on digital content supply.


Refunds will not be issued once:

 

  • access is granted

  • or the product is downloaded

 

 

 

 

Access Issues

 


If you experience any issues accessing your product:


→ contact us and access will be restored within a reasonable time

 

 

 

4. Exceptions

 


Refunds (full or partial) may be issued only if:

 

  • We are unable to deliver the purchased service

  • A technical issue on our side prevents delivery

  • The service is cancelled by us

 


Each case is evaluated individually.

 

 

 

5. Limitation of Liability

 


R.M.R Pro Services & Solutions is not liable for:

 

  • indirect or consequential losses

  • loss of income or business opportunity

  • decisions made based on consulting or digital content

 


All services and products are provided “as is”, without guarantees beyond what is explicitly stated.

 

 

 

6. Contact

 


For support or refund-related inquiries:

 

  • Email: info@rammarrr.com

  • Phone / WhatsApp: +31 620 529 096

 

 

 

 

7. Business Details

 


R.M.R Pro Services & Solutions

KVK: 90340353

BTW: NL004807680B34

Address: Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands